How Long Will It Take to Dispatch My Order?
We strive to process and dispatch all orders within 1-3 business days. Orders placed by 3:00 PM AEDT are generally dispatched the next business day. We work diligently to ensure your order is processed promptly for the fastest possible delivery.
Shipping Costs
Shipping is always free for all orders, no matter where you are. For customers who prefer expedited delivery, express shipping is available for a flat rate of $10 (standard processing time still applies).
Delivery Times and Expectations
Estimated delivery times may vary depending on your location:
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Australia (Metro Areas): Standard delivery typically takes between 3 to 7 business days. Many customers receive their orders in under 5 days.
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Rural Areas, WA, and QLD: Delivery may take longer, especially in rural or remote areas.
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International Shipping: We ship FREE worldwide with estimated delivery time 4-8 business days.
Please note: The processing period of 1-3 business days is separate from the transit time. The estimated delivery times mentioned above refer to the transit time after the order has been dispatched.
Tracking Your OrderOnce your order is dispatched, you will receive a tracking link via email. Please allow up to 48 hours for tracking information to populate and update. If your tracking link isn’t working, please reach out to us at info@bandify.com.au for assistance.
Where Do We Ship From?
We ship from multiple locations, including our primary location in Melbourne, Australia. During busy periods, we may ship directly from our Asia-based manufacturer to manage workload and maintain fast processing. Regardless of the warehouse, orders will still be dispatched within the same processing period.
Shipping Partners and Services
We use a range of trusted couriers, including Australia Post, Aramex, Fast Horse, and more, to deliver your orders efficiently. Our partnerships with multiple couriers allow us to provide flexible and reliable shipping solutions.
Important Delivery Note
While we aim to meet the estimated delivery times, please note that Bandify, like other companies, cannot guarantee exact delivery timelines. External factors, such as high order volumes, customs procedures, or weather disruptions, may impact delivery schedules. We do not have control over courier operations, so delays may occur from time to time.
Tracking Your OrderOnce your order is dispatched, you will receive a tracking link via email. Please allow up to 48 hours for tracking information to populate and update. If your tracking link isn’t working, please reach out to us at
info@bandify.com.au for assistance.
No Import Fees
Bandify covers all shipping costs, and there are no import fees or additional charges for international orders. However, please be aware of any local customs regulations that may apply.
Thank You for Choosing Bandify!
We appreciate your trust in Bandify and are dedicated to providing a seamless and efficient shipping experience. For any questions or further assistance, don’t hesitate to reach out to our customer service team.
Please be aware that all delivery times are estimates, and are not guaranteed by couriers. On occasions, delays may occur over which unfortunately we do not have any control.